Terms of service

Terms of Service

1. Introduction Welcome to Banya! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website, products, and services. If you do not agree to these terms, please refrain from using our website.

2. Use of the Website By using our website, you confirm that you are at least 18 years old or have parental consent to use our services. You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, or restrict the use of, the website by any third party.

3. Account Creation To make a purchase or access certain services, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for keeping your account details confidential and for any activities that occur under your account. Notify us immediately if you suspect unauthorized access to your account.

4. Orders and Payment All orders placed through the website are subject to availability and acceptance by us. Prices for our products are listed on the website and may be subject to change. You agree to pay for all products ordered through the website, including applicable taxes and shipping fees. Payments will be processed through secure third-party payment providers.

5. Shipping and Delivery We aim to process and ship all orders promptly. Delivery times vary depending on the shipping method and destination. Once an order has been dispatched, it becomes the responsibility of the shipping carrier. Any issues with delivery, including lost or damaged items, should be addressed directly with the carrier.

6. Returns and Refunds Our return and refund policy allows you to return unused products in their original packaging within 14 days of receiving your order. Return shipping costs are the responsibility of the buyer and will be deducted from the refund. For faulty items, please contact us with proof of the issue for further assistance. Full details are available in our Return and Refund Policy.

Please not that Sale Items are final and not refundable. 

7. Intellectual Property All content on our website, including text, images, logos, and product designs, are the intellectual property of Banya and are protected by copyright and trademark laws. You may not use, copy, or distribute any content without prior written consent from Banya.

8. Limitation of Liability To the fullest extent permitted by law, Banya is not responsible for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our website or products. We do not guarantee that our website will be free of errors or interruptions.

9. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.

10. Changes to the Terms of Service Banya reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review these terms periodically to stay informed of any changes.

11. Governing Law These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Banya operates, without regard to its conflict of law principles.

12. Contact Us If you have any questions or concerns about these Terms of Service, please contact us at info@banyaher.com.

Thank you for choosing Banya!